We believe that the key to engaging with communities and stakeholders meaningfully is to manage expectations from the earliest stage. It is vital that communities understand to what degree they can influence what is happening. This is critical to developing mutual trust and the resolution of issues.
For the wider audience, our consultation and public participation techniques include:
- Stakeholder mapping
- Project impact and risk assessments
- Focus groups and drop-in sessions
- Public meetings and exhibitions
- Contact centre
For primary audiences we enhance these techniques by developing closer relationships which maintain dialogue and effective engagement.
